As a mom of 8 children, anything to make my life easier and save me money is welcome in my home! My sixteen-year-old daughter was searching for a quality dog food at a price she could afford, when she came across this company and asked if we could try it. Here is our honest Chewy.com review.
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[ctt template=”4″ link=”o3ce6″ via=”yes” ]Here is our honest Chewy.com review on dog food and a harness we bought for our 16-year-old daughter’s border collie dog.[/ctt]
Honest Chewy.com Review
Reviewer’s Background
I am a stay-at-home blogging mom of 8 who has been married for 22 years. We live in a small town in Wisconsin and own six rabbits, three dogs, two guinea pigs, one cat, a lizard and fish. We have always purchased our pet items (except a few special rabbit items not carried locally that we had to order online) at brick and mortar stores.
In my experience (with the rabbit items), it is expensive to purchase online, and so I was very reluctant to try it. However, I know how much my daughter loves her border collie, Flare. My daughter, Mercedes, has been trying different dog foods and had not yet found “the one”. She found one she wanted to test that only Chewy.com carries, so I can’t get this one at a local store. Out of her own money, for three years, she has paid for dog training in obedience and agility. She has spent countless hours training, working with and loving on this dog, so I just had to let her try it.
*Update: Chewy.com did not give me any free product, or even know that I was reviewing them. I have now become an affiliate of their company.
Our Experience
What Was Purchased
Chewy.com had a sale on the dog food that she wanted to try, it was “buy one, get one free”. Plus, they also had free shipping if you spent over $49. To get to that amount, we needed another item. Mercedes had been wanting a new harness to practice off-leash agility that has a handle on it so she ordered that as well.
The Ordering Process
I think I may have been busy breastfeeding my new baby at the time, so we ordered on my smartphone. It was very simple to do. We basically found the dog food section, clicked the photo of the one we wanted, hit “add to cart”, found the harness, hit “add to cart”. I was surprised that it didn’t add the free bag of dog food, but then I noticed in small writing (used my fingers to make it bigger so my 45 year old eyes could see it) that you had to select a quantity of 2 to get the free bag. So I did that and sure enough, it was a free bag!
Autoship
I set up an account with my password, entered my shipping information, my debit card and completed my order. It then asked me if I wanted to be on Autoship. Autoship allows you to have easy, repeat deliveries. That would be nice if you know about how often you need a shipment. I have not paid attention before, but we should start tracking it as Chewy.com presently offers a 30% discount for your first Autoship purchase and 5-10% off future purchases and I love discounts! It looks like you set a schedule (which you can change or cancel when you want to), they bill your account, and ship the product you selected as often as you have chosen them to ship it. I did not choose it because I was not sure if I would like receiving pet products shipped to me at the time.
Order Confirmation
I received an email thanking me for creating an account with Chewy.com. It was signed “Your Chewy Family”, which I thought was a very nice touch. We consider our dog to be a member of our family. It helps me to remember there are caring people behind this business, it’s not just automated robots helping me out, it’s humans, probably with pets or fur-babies of their own.
Next, I received a receipt for my purchase with a “Thanks for your order!” in a second email. Six hours later, I received a “Your Order Is On It’s Way!” email with a tracking button to push to keep track of the shipment. If you want to check the shipment, you need to enter your email and password you created.
I was very surprised and pleased to see that somehow this package got to my house in Wisconsin within less than two days of my order. The order was placed at 2:57 p.m. on a Tuesday and I received the product around 11 a.m. on Thursday! How does that even happen? Wow!
As a package handler for FedEx I have one thing to say about Chewy. USE MORE TAPE ON YOUR BOXES!!! I mean, what is the deal CHEWY!!?? You send us 50 pound boxes loaded with pet food or litter and your people put A SINGLE STRIP OF CELLO TAPE down the center of the box. 50% of the boxes arrive at our warehouse OPEN!!! We in turn have to tape this stuff up. Stop being SO CHEAP on your packaging tape. Really.
Thanks for the review! We’re switching food due to that FDA investigation going on with so many high end brands. Scary stuff! We may start ordering from Chewy.
Rose, my daughter has been doing a lot of research on that recently! I know exactly what you mean. We are reading labels and trying to learn more about the dog food brands we are buying. Now that we have been using this food for 6 months, we have seen a nice change in Flare’s coat quality. She looks amazing and didn’t seem to shed as terribly this summer as in the past. Thank you for stopping by!
Thank you for your review. I was thinking of trying it out 🙂
I think you will enjoy it too!